How to open a dry cleaner and make up to 300,000 profit

Business prospects

The crisis of the 90s led to the fact that dry cleaning enterprises under state care fell into disrepair: the equipment became outdated, there was an outflow of qualified personnel, and the quality of the services provided sharply decreased.

Ultimately, the provision of dry cleaning services was practically discontinued. However, the demand for such services remains high. It is much cheaper for the consumer to restore the product to its original appearance by dry cleaning than to buy a new item.

Therefore, opening an enterprise providing dry cleaning services in modern conditions is considered a completely promising project.

Dry cleaning business plan

The first paragraph of the plan (resume) needs to describe your project in detail.

The target audience of a dry cleaning company is the population aged 25-65 with an average and above average income who can afford to purchase expensive items. To keep them in good condition, people use dry cleaning services several times a year. It's not just clothes that are cleaned. Soft toys, home textiles, etc. What factors matter:

  • cost of basic services;
  • list of services provided;
  • quality of work performed;
  • Convenience of dry cleaning.

A possible segment of the target audience is organizations that:

  • provide services to the public (salons, hotels);
  • are engaged in the sale of clothing;
  • have uniforms for employees.

We identify competitors and analyze their activities. In order for customers to turn to you, you need to offer more favorable conditions. What can become a competitive advantage:

  • providing a wide range of dry cleaning services - the opportunity to tidy up not only clothes;
  • visiting the client to pick up things and deliver them back after cleaning - especially attractive if this service is provided free of charge;
  • restoration of leather and suede accessories;
  • minor repairs of products;
  • bio-cleaning of fur;
  • water-repellent impregnation of outerwear;
  • discounts and loyalty programs for regular customers;
  • periodically holding promotions, for example, “Price of the week”, “30% discount on cleaning evening dresses” (relevant at the end of June after proms).

We decide on the format of the enterprise and think over a list of consumables. These are interrelated actions, since the dry cleaning format will reveal the range of services, and this will determine what to purchase and in what quantity.

How much money does it take to open a dry cleaner from scratch?

According to business plan calculations, opening a small dry cleaner will require at least 3,220,000 rubles:

  • Minor repairs to the premises - 200,000 rubles.
  • Purchase of professional equipment on a turnkey basis - RUB 2,500,000.
  • Installation of security and fire safety systems – RUB 70,000.
  • Business registration, approvals and permits – 50,000 rubles.
  • Advertising budget – 100,000 rubles.
  • Other expenses (consumables, work clothes, fuels and lubricants, etc.) – 100,000 rubles.
  • Reserve fund – 200,000 rubles.

Type of business

Before moving on to specifics, you need to decide on one more important point. What type of dry cleaning are you planning to open?

Let's start with the fact that if there are large investment opportunities, there is an option to immediately go into the business sector. That is, open an industrial dry cleaner that will provide services to manufacturing enterprises and factories. In fact, this is a very relevant direction. Since there are currently few operating dry cleaners that could constantly serve very large volumes. So little that the largest factories have to send their workers’ uniforms to other cities. As surprising as this may sound, it is so.

In addition, in every city there are many businesses that are interested in dry cleaning services. Considering that there are many such enterprises, and there are few industrial dry cleaners, there is an opportunity to successfully enter the industry, immediately occupying an advantageous place. But investments in this type of business will be very large. Because such a dry cleaner must have special equipment, which is more expensive (and there should be much more of it), and the staff of specialists should be ten times wider. From 20 to 100 employees will be required to ensure permanent operation.

Further in this article we will not return to the option with industrial dry cleaning. We are more interested in several other options.

  • Self-service dry cleaning
  • Dry cleaning with employees
  • Carpet dry cleaning
  • Mobile dry cleaning of furniture (and carpets)

Self-service dry cleaning is a convenient option that came to us from America. If you pay attention, in most foreign films that show ordinary residential areas, such dry cleaners appear.

This is interesting:

It is from this industry that the expression “dirty money” comes. Initially, it sounded like “money laundering,” which literally meant “washing money in the laundry.” The fact is that in the 20s of the last century, American gangsters, receiving excess profits from the sale of alcohol during Prohibition, took control of ordinary city laundries and dry cleaners. This business “suddenly” became very profitable. But in fact, it was through him that money laundering took place. They say that it was Al Capone who came up with this idea.

The self-service option in the dry cleaning industry in our country is still poorly developed. And if in European countries there is one such establishment per 1 thousand people, then in Russia so far there is at least 50 thousand people. Accordingly, competition here is low, you can easily enter the market. This is a definite plus, as is the fact that the business can be launched in a semi-automatic mode.

Another thing is that the payback of such a business will also be very slow. It will be especially difficult at the beginning. You will have to think carefully about the marketing component, since people will need to literally “introduce” the idea of ​​​​the convenience of such services.

Accordingly, one cannot count on high profitability of such a business. You will have to work long and hard to achieve full profit, build a brand, spend a lot of money on advertising.

You also need to understand that the premises for dry cleaning will be subject to many requirements, so certain problems may arise with the search.

Which taxation system to choose for an enterprise

The organizational form of the enterprise will be individual entrepreneurship. It is planned to use a single tax on imputed income (UTII) as a taxation system.

Under such a system, the tax will be fixed and paid quarterly. A license is not required for such activities.

Our dry cleaning will provide cleaning services for clothes made from different materials and groups:

  • suits,
  • coat,
  • dresses,
  • textile,
  • Leather Products,
  • fur,
  • carpet dry cleaning,
  • as well as manual cleaning of shoes, bags and suede.

For urgent order fulfillment (within 24 hours), an additional payment will be charged - 50% of the price list.

Dry cleaning as a business - features, pros and cons

Dry cleaning is a large service sector that includes several areas:

  • cleaning clothes;
  • pieces of furniture;
  • pillows and carpets.

When it comes to furniture and carpet cleaning, these services are most often provided at home, and have recently become more of a cleaning activity. But some large dry cleaning companies also provide these services.

Dry cleaning of clothes includes cleaning:

  • clothes;
  • fur products;
  • down jackets;
  • curtains and home textiles;
  • leather and suede products.

Express dry cleaning of products is very popular.

Business in this niche has its own characteristics:

  • this service is in demand in large cities;
  • opening a dry cleaner with a full cycle of processing products involves the purchase of a large amount of professional equipment, and this is a large starting investment;
  • technological difficulties regarding premises requirements;
  • requirements for personnel qualifications;
  • seasonality - most orders fall in autumn, stability is observed in winter, in summer the number of orders drops sharply;
  • high competition.

All of the above features can be attributed to the disadvantages of business. But if an entrepreneur sets clear goals for himself, problems turn into tasks that, with a competent approach, are solved, investments pay off and the project begins to generate a stable income.

The business idea for opening a dry cleaning shop is being implemented in several directions:

  • Opening of the reception center.

An agreement is concluded with an existing dry cleaner and a collection point is opened in a suitable location. Such a project requires minimal investment, but you shouldn’t expect big profits from it. If there is a large flow of orders, you can get a discount on services at a partner dry cleaner and thereby increase your profits. This, in turn, will reduce the cost of services for clients, which will make the reception point more visited.

  • Opening a mini dry cleaner.

A small dry cleaning service is being created with a minimum set of equipment. The range of services of such an enterprise will be limited, but will satisfy the basic needs of clients.

  • Opening of a full cycle dry cleaner.

A large enterprise is opening with a large range of high-quality, high-power professional equipment. Clients are provided with a wide range of services. This project requires serious start-up investments.

  • Opening a dry cleaning franchise.

Purchasing a franchise allows you to receive assistance and the necessary support for business development.

You can combine different options. For example, open a large enterprise on the outskirts of the city (this will reduce the cost of rent) and receiving points in different areas (this will increase logistics costs). This way of doing business is acceptable if you have a large flow of orders.

Consider transportation costs - clothes will have to be delivered from collection points to the work shop and back daily. Excluding logistics and transport costs, i.e. By opening dry cleaners in different areas, we get lower cost of services for customers. At the same time, the size of the required start-up capital increases - several dry cleaners will need to purchase a lot of equipment. It is possible to create a network of mini-dry cleaners.

Marketing and advertising

The first point of a business marketing plan is to determine the market capacity for dry cleaning services. According to some data, the average resident of Russia uses dry cleaning services on average once every 2 years.

The population of our city is 120 thousand inhabitants. Of these, the number of economically active people (potential clients) is 60 thousand people. By simple calculations we get: 60,000 people. / 730 days = 82. It turns out that about 82 people need dry cleaning services every day.

There are two organizations in our city that provide dry cleaning services. These are fairly well-known and established organizations that have been working in the market for such services for several years. However, the speed of customer service and the quality of the services they provide is not so great.

We believe that the opening of our enterprise with modern high-quality equipment and trained personnel will allow us to attract the lion's share of clients. The average bill for the service according to preliminary calculations will be 1050 rubles.

According to the most conservative estimates, an average of 12 clients will visit the dry cleaner every day (excluding time spent promoting the business). On weekdays the flow will be slightly higher than on weekends. This will allow you to receive an average daily income of 12,600 rubles, respectively, a monthly income of 378,000 rubles.

Download a dry cleaning business plan from our partners, with a quality guarantee.

Opening a dry cleaner: analysis of the market and competitors

Despite the fact that such a business as dry cleaning has existed on the market for quite a long time - more than 35 years, an increase in the share of this business could only be observed in recent years. In the last few years it has shown rapid growth. The annual increase every year is about 25-30%. This is due to the high growth rate of demand for services, as well as the fact that excellent quality can be noted at very affordable prices.

It’s worth understanding why people generally prefer dry cleaners. It is easier for a modern consumer to hand over things to a third-party company than to devote personal time to washing, ironing, and putting things away. Human life moves at a fast pace. There is a desire to abandon routine processes and devote your time to business, hobby or family.

Another positive factor in the sphere is the emergence of new technologies, as well as the high demand for services from the social and household sector. This causes an increase in market supply. According to analysts, in 2-3 years the market will be overcrowded. The number of opening establishments increases every year. Therefore, the best time to enter the market is now.

Production plan

When choosing premises for dry cleaning, all SES requirements will be met, including the distance from residential buildings, which must be at least 50 meters. The size of the rented premises will be 85 sq. m. with a monthly rent of 42,500 rubles (500 rubles/m2).

The issue of accepting products for cleaning will also be resolved. The city will operate two clothing collection points in the most densely populated areas. One will be located in the same building where the equipment is located, the second will be a separate room (15 sq. m.) in a residential area of ​​the city.

Equipment for dry cleaning of clothes

To operate a full-cycle dry cleaning service, the following equipment is required:

The minimum set of equipment that is suitable for opening a mini-dry cleaning:

  • dry cleaning machine;
  • stain removal table;
  • ironing press or board;
  • packing machine;
  • auxiliary equipment (trolleys, hangers, films, labels).

Such a kit will cost about 2.5 million rubles.

The cost of equipment for large dry cleaning starts from 4 million rubles. The final amount depends on the amount of equipment and its power.

Calendar plan

Launching a project involves performing the following sequential actions:

  1. Search for sources of project financing
  2. Registering a business with the tax authority
  3. Searching for premises and concluding a lease agreement
  4. Repair and design of premises
  5. Purchase and installation of professional equipment
  6. Certification, approval of the project with the state. authorities
  7. Personnel employment
  8. Starting a business

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Business registration

You can register a business either in the form of an individual entrepreneur or in the form of an LLC. If you plan to open only a collection point, an individual entrepreneur is sufficient. If you immediately intend to implement a large-scale project, then the LLC form is more appropriate.

Select OKVED code: 96.01

Additional codes that may be needed if the project is expanded:

To operate a dry cleaning service, you need a package of documents:

Business risks

Opening a dry cleaner is associated with the following risks:

  • High level of competition in the market.
  • High dependence on the successful location of the enterprise.
  • Lack of highly qualified personnel in this area.
  • Long payback period for investments.

Professional business plans on the topic:

  • Dry cleaning business plan (36 sheets) - DOWNLOAD ⬇
  • Business plan for a tailoring studio (32 sheets) - DOWNLOAD ⬇
  • Business plan for a cleaning company (41 sheets) - DOWNLOAD ⬇

Implementation options

  1. Use of a franchise. The simplest option from the point of view of organizing a business. A significant advantage of this option is that you receive support from the head office of the company that provides the franchise. You shift almost all problems onto her, and if you encounter difficulties, they will definitely help you. However, for the fact that network representatives will allow you to use a well-promoted brand, help with equipment, premises and personnel, as well as a marketing system, you will need to pay a lot. In addition, you will pay royalties annually. This is not the only disadvantage that you will have to face. During the entire time you are organizing your business, you will have to comply with the requirements of the franchisor company. Drawing conclusions, we can say that this is a good option at the initial stage, for a person who has no experience in business.
  2. Opening of a collection point. If you want to start a business in this segment, but have a limited budget, you can open a point exclusively for accepting customer orders. You do not need to purchase expensive equipment or look for sufficient space to accommodate it. All you need is to find a reliable partner to whom you will transfer things for cleaning. You will work as his representative. However, this item has a drawback. Such a decision will significantly reduce your profits, because you will only receive a percentage of the services. This is a good option at the initial stage. Opening a collection point will allow you to develop your own customer base and gradually develop your business by purchasing additional equipment.
  3. Opening a full-fledged dry cleaning service from scratch. The classic option, in which you completely organize your business. We will look at it in more detail in a business plan for opening a dry cleaner with calculations. Despite the fact that it will require maximum work and investment, the result will be the most productive.

Opening a dry cleaner allows a businessman to achieve several goals at once:

  • provide the population with new vacancies in the labor market;
  • satisfy the needs of individuals, as well as organizations, for dry cleaning services at an objective price and within an adequate time frame;
  • create a business that will make a profit.

Are there any significant disadvantages to opening a dry cleaner? Firstly, it is worth immediately noting the rapidly growing level of competition that you will have to face. A particularly high level of competition is observed in large cities, however, even in settlements with a population of up to one million people, you can suffer from this factor. In small towns, entrepreneurs are trying to monopolize this segment.

Of course, you can fight your competitors. First of all, you will need to study their offerings on the market, and also think about your competitive advantages. This could be the use of modern equipment and advanced technologies, high quality service, more affordable prices, high speed of service delivery, exclusive services. For example, few companies undertake dry cleaning of carpets or fur products. It is worth trying to capture those areas that are not popular.

Another negative factor that a dry cleaning owner may face is a decrease in the level of income of the population. At a time of decline in the quality and standard of living, a person prefers to refuse goods and services that are not vital. Unfortunately, dry cleaning services fall into this category. Thanks to high-quality service, customer focus, flexible pricing policy, as well as cooperation with legal entities, you can solve this problem.

Financial plan

Let's move on to calculating the main indicators of business economic efficiency. Fixed monthly expenses:

  • Rent – ​​42,500 rubles.
  • Salary – 96,000 rubles.
  • Insurance deductions – 28,800 rubles.
  • Utility bills – 30,000 rubles.
  • Consumables (powders, solvents, etc.) – RUB 25,000.
  • Taxes (UTII) – 6,000 rubles.
  • Accounting – 8,000 rubles.
  • Transport costs – 10,000 rubles.
  • Other expenses – 15,000 rubles.

Total – 261,300 rubles.

Carpet dry cleaning

This type of business, despite its apparent lack of demand, is thriving. Carpets still lie in apartments and still need seasonal cleaning, but people are no longer so eager to go out into the streets to beat them out with their own hands. More and more people are turning to cleaning companies, and small companies that will come, pick up your carpet, take it away, clean it and bring it back. And you, as a client, only need to pay money for it.

This type of business is in demand, but competition, at least in big cities, is already quite intense.

Why is this option more interesting for budding entrepreneurs than organizing a standard dry cleaning? Because it requires significantly less investment. If you, as an entrepreneur, only do carpet cleaning, then you will not need to rent reception rooms. Few potential clients will carry the carpet to such a point themselves. It is not comfortable. But he will be happy to use the service of carpet collection from home.

Therefore, in this type of business, you will need to invest more money in advertising, so that everyone who thinks about the need to get their carpet in order knows that they need to call you.

But as already mentioned, there is a lot of competition in this area, which is due to the fact that demand is still unstable and you have to fight for every order.

We select personnel

The exact number of employees required for the uninterrupted operation of a dry cleaning service depends, first of all, on the power of the equipment and the configuration of the point; the operating mode is also important.

It is desirable for the following employees to work in a full-service dry cleaning team:

  • administrator in the reception and delivery area;
  • accountant;
  • technologist (preferably with experience, but it is difficult to find a professional in this field);
  • specialists in cleaning, washing, ironing;
  • equipment maintenance technician;
  • cleaning woman;
  • driver (if delivery service is available).

If you manage to select an experienced team of employees, you will not only be able to save on training, but you will also be confident in the quality of their work.

Dry cleaning staff

Let's begin the description of the required personnel with technical workers. This is necessarily a technologist, and depending on the range of services there may be several of them. For example, a special technologist for leather and fur clothing.

Finding a qualified technologist can be difficult. If you cannot find a “ready” specialist, you will have to select the most adequate applicants and send them to specialized courses. Staff will need retraining and advanced training regularly, as new technologies, laundry equipment, and new cleaning products are constantly appearing. And the textile industry constantly “throws up surprises” - new fabrics that require special cleaning conditions.

Workers and ironers will be needed. Their number is determined by the calculated load. When working in one shift, one technologist and one ironer will be needed to service 1000-1200 units of received goods.

A business project for opening a dry cleaner requires the presence of a receptionist or administrator. And if there are several reception points, each will need to be staffed.

Accounting can be done either by a visiting specialist, or you can entrust accounting and reporting to tax and other authorities to a specialized company. It will cost less than hiring a qualified accountant on staff.

A cleaner, electrician, and equipment repair and maintenance technician can also be part-time workers for small amounts of work.

If you plan to deliver clean clothes or on-site cleaning, you will need a driver with a vehicle suitably equipped for these purposes.

Organizational plan

To learn how to create an organizational section, read the article on the structure of the organizational plan of a business plan.

Form of doing business

To organize a business, it is planned to create a limited liability company that would carry out all activities, staff would be hired into this legal entity and it would interact with other companies of the group (especially with reception points that are registered to other persons)

Personnel and staffing structure

Below is the dry cleaning staffing table, which shows the personnel, salaries and bonus system:

Job title Qty Salary Prize
Director 1 10 000,00 5% of dry cleaning profits
Head of Production – Technologist 1 15 000,00 3% of dry cleaning profits
Dry cleaning specialist 1 10 000,00 2% of services provided
Laundry Specialist 1 10 000,00 2% of services provided
Ironing specialist 1 10 000,00 2% of services provided
Handyman 1 10 000,00
Administrator 1 12 000,00 1% of revenue
Manager 1 15 000,00 1.5% of revenue
Repair Specialist 1 13 000,00
Cleaning woman 1 8 000,00
TOTAL 10 113 000,00

The reporting structure is presented below:

Dry cleaning room

The first priority is to find a suitable premises. According to the law, it must meet the following requirements:

  • be at a distance of 80 meters from residential buildings;
  • located on the ground or first floor;
  • ceiling height must be at least 3 meters;
  • It is mandatory to have an industrial-standard ventilation system;
  • the room must be equipped with a heating system.

From this list, the most difficult to complete is the first point. This problem is solved by renting a separate building or premises in business centers. But in this case, you will have to additionally open a collection point or their network in residential areas, which requires additional financial costs.

You should also take into account the need to organize a flexible order accounting system and the purchase of transport for transporting clothes and carpets from collection points to dry cleaning and back.

Attention! Failure to comply with regulatory and legal requirements will result in the need to pay fines or close the business, which will lead to complete or partial loss of invested funds.

The optimal rental price here will be 450-1500 rubles per 1 square meter, depending on the location of the premises, the building and its condition. Repairs will cost an average of 1,500,000-2,000,000 rubles, taking into account the development of the project and installation of the ventilation system.

Marketing plan

To learn about what the marketing section of a business plan should contain, read the article Structure of the marketing plan of a business plan.

Competition and location

Today, there are other similar large dry cleaners on the market, but their utilization is over 90%, which indicates a lack of production capacity for dry cleaning.

Placing our dry cleaning in an industrial area of ​​the city allows us to greatly reduce rental costs, and also allows us to significantly expand the possibilities for further business development (expanding the territory).

Range of services and prices

To analyze prices and cost of services, we made an approximate calculation of the cost of services in terms of 1 kg of things. The table below shows an analysis of average prices for groups of services, as well as calculation of the average markup for the group and for all services.

Services list cost price markup price Share in revenue
Cleaning clothes made of suede, fur, leather 910 108% 1 890 35%
Cleaning textiles 154 110% 324 15%
Cleaning pillows, bedspreads, blankets 154 110% 324 8%
Cleaning down jackets 312 142% 756 10%
Cleaning soft toys 554 145% 764 10%
Cleaning of workwear 421 101% 310 6%
Laundry services 71 120% 156 12%
Minor clothing repairs 349 72% 600 4%
TOTAL 313,04 112% 641 100%

Below is a diagram of the structure of sales of dry cleaning services:

Volume of sales

It is planned that after the launch of dry cleaning, the company will need about a year to reach stable operation and receive the optimal volume of orders. Over this year, the company will gain a sufficient number of clients (in addition to servicing its existing clothing collection points), and will also establish the entire production process. It is planned that the average monthly revenue for the year, excluding seasonality, will be 700 thousand rubles. However, taking into account seasonality, this amount will be unevenly distributed throughout the year. Seasonality indices for dry cleaning operations are presented in the graph below:

Below is a schedule for the enterprise to reach stable operation:

SWOT analysis

To determine the advertising strategy, an analysis of the strengths and weaknesses of the new dry cleaning service was carried out.

Weak sides

  • Lack of work experience
  • Lack of staffing

Strengths

  • Availability of new high-quality equipment.
  • Low rent
  • Availability of own reception points

Difficulties

  • Hiring qualified personnel and training them to operate the equipment.

Possibilities

  • Expanding the number of reception points
  • expansion of the client base by working with other collection points

Advertising strategy

Reaching the optimal sales volume will not be possible without good advertising support. Promotion will not be very expensive, but rather targeted at developing work with other collection points that do not have their own dry cleaning shops or have insufficient equipment:

  1. Placement of banners and billboards on city streets with advertising
  2. Active work of the manager to attract other receiving points to work with our workshop

Recruitment

Dry cleaning requires a staff of employees. Its standard version looks like this:

  1. Technologists – 2 specialists.
  2. Workers – 2 people.
  3. Ironer – 1 person.
  4. Accountant. But in order to optimize the accounting process and save money, you can use outsourcing.

You may be interested in: Plan for opening an online clothing store from scratch

Accordingly, if there are collection points, receptionists and drivers will be added to the staff who will deliver laundry to the dry cleaner.

Attention! A fully staffed staff eliminates operational disruptions, so there is no need to skimp on staff. Workers may become ill or be absent for other reasons. Therefore, it is necessary to provide a replacement.

We select equipment

Opening a dry cleaner from scratch will require large investments in equipment.

An optimally equipped workshop should have the following minimum:

  • machine for dry dry cleaning of clothes;
  • table or booth for removing stains;
  • ironing table;
  • universal ironing press for trousers;
  • steam mannequins for outerwear and trousers;
  • compressor;
  • steam generator;
  • wall installation for clothing packaging;
  • installation for storing clothes;
  • trolleys for dirty laundry.

In addition, the shopping list will be replenished with brushes, hangers, packaging film, labels and consumables (stain removers, fragrances, washing powder, solvents, pre-cleaners, car care products and others).

Possible implementation methods

The next stage of the dry cleaning business plan will be the selection of possible options for implementing this project. There are only three common forms:

  • franchise;
  • opening a collection point;
  • opening of a full-fledged dry cleaner.

One of the simplest and least risky options is to buy a franchise. The most important thing in this case is the opportunity to receive support from the company’s head office. For a novice entrepreneur, there will be an opportunity to take advantage of an already promoted brand, find good staff and use high-quality equipment. But, at the same time, the company will have to obey the franchisor and pay royalties annually. You also need to be prepared to pay dearly for the franchise itself. This option for doing business will be optimal for those who are just starting independent commercial activities.

Opening a collection point for things is an option for an intermediary business. Here the entrepreneur does not have to purchase equipment himself. All you need is to open a point where people will give their things and find partners who will directly deal with the cleaning. This option does not require large investments, but you should not expect big profits from it. However, this is not a bad idea for those who are faced with opening their own business in this service industry for the first time.

The third option is to open a full-fledged dry cleaner. A classic option for running your own business. Here, a novice businessman will face all the problems associated with strong competition, finding investors (since opening your own dry cleaner will be expensive) and other nuances. In this case, it is better for a person who has at least some knowledge of this type of activity to open a dry cleaning shop on their own.

Organizing a dry cleaning business

All dry cleaners, regardless of their volume, available equipment, list of services provided, etc., work according to the same principle:

  1. clients hand over their belongings to the collection point, reporting all defects, dirt, etc.;
  2. The receiving technologist assesses the degree of contamination, determines an approximate list of work, the cost of the service provided and the approximate date when the order can be picked up. An agreement for the provision of services is signed between the client and the company;
  3. products are sent to special workshops where technologists work, directly servicing dry cleaning equipment;
  4. Products are dry-cleaned in compliance with all requirements;
  5. clean items are packaged and sent to collection points;
  6. the client picks up his order, evaluates the quality of the work, and signs the product acceptance certificate.

Features of the dry cleaning business

Among the difficulties associated with working in this niche, we highlight the following:

  • Dry cleaning services are more in demand in big cities;
  • at the preparation stage, large financial investments will be required, since dry cleaning equipment is a large expense item;
  • the choice of premises directly depends not only on the area, but also on the technological requirements for conducting such activities. For example, a ban on location in residential premises;
  • the need to recruit experienced and qualified personnel;
  • dependence of income on the season: as a rule, the bulk of income occurs in autumn, winter is characterized by relative stability, and during the holiday season there is a decline;
  • competition.

Do not rush to get upset, formulate the above difficulties as tasks, and then the lack of business turns into a goal, the achievement of which will give a good start to the project so that it brings a stable and high income.

Flexibility, that is, the ability to adapt to current conditions, is a significant advantage of this business: either expand the volume of services, or reduce them if demand falls or there is not enough funding. For this option to be available, you need to think through every step when drawing up a dry cleaning project.

Staff

The dry cleaning business plan also needs to pay special attention to personnel. For a dry cleaner with a production department and a collection point, it will be enough to hire about 7 staff:

  • one manager;
  • two technologists;
  • two administrators;
  • two workers.

It is better to entrust accounting and legal issues to outsourcing companies. In this case, it is not cost-effective to maintain two more specialists. You can think about them if the business is going well and it can be expanded.

The manager’s responsibilities will include solving organizational issues, managing staff and attracting new clients.

For the position of technologist, it is worth hiring a person with experience so that you do not have to separately train him in something. He will be responsible for the garment processing process and also evaluate products.

Workers will be responsible for washing, ironing, packing, and removing stains from items. It is also better to select personnel with relevant experience.

The salary fund for employees will be as follows:

  • manager: 40 thousand rubles;
  • technologist: 60 thousand rubles. (30 thousand rubles/person);
  • administrator: 40 thousand rubles. (20 thousand rubles/person);
  • handyman: 50 thousand rubles. (25 thousand rubles/person).

The amount of insurance premiums for such a number of subordinates will be about 42 thousand rubles.

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