The relevance of opening a taxi service
Creating your own taxi fleet or interactive taxi service is a highly relevant idea. This is due to several reasons:
- Consistently high level of demand for passenger taxi services. This factor is a guarantee that the company will earn good money and quickly pay off. Every person has a need to move both within the city and beyond. The company's clients will be people of high, average, and below-average income.
- Absence of a serious investment burden at the start of the project. If you cannot invest money in purchasing cars and opening your own fleet, you can hire drivers with their own cars. This option involves mediation between the customer and the contractor. This also allows you to significantly reduce the cost of car maintenance and maintenance.
- Business independence from the development of the city transport network and the number of personal cars. Taxi services will always be in demand, and the company will always find its customers.
These factors determine the good possibilities of the project at the start.
Relevance of the idea
Just a few decades ago, taxi services were used exclusively by people with high incomes. This was due to high prices for transportation and a relatively small number of cars. But nowadays everything has changed. Today, even a person with average income often allows himself to use taxi services at least several times a week or month. Some even order a car in advance for daily use.
The demand for services gives entrepreneurs the idea of the prospects of opening their own business in this direction. Of course, today the requirements for such companies have become more stringent, there is a need to obtain a license, but most of the “illegals” stopped working in the “shadow” business and went to work in a taxi service.
Description of business and services offered
There are several options for organizing a business in the provision of taxi services. For a taxi business plan with calculations, we will indicate the main ones:
- Functioning as an intermediary between the driver and the client without his own fleet. In this case, the entrepreneur enters into contracts with drivers, and it is also possible to cooperate with vehicle fleets. Playing the role of coordinator or intermediary, the entrepreneur receives a profit from a percentage of the order.
- Creating your own fleet and working with other dispatch services. In this case, you enter into an agreement to provide vehicles for use to a third-party company and receive profit from the rental of vehicles.
- Full service taxi service. It is planned to open a dispatch service and create a vehicle fleet. In this case, you will receive a large profit, but you need to be prepared for the fact that there will be a significant investment burden at the start of the project and difficulties as it is implemented.
- Mixed type. The most optimal, simple and profitable option. Part of the fleet is owned by the entrepreneur, part is owned by the drivers. As you work, you will be able to expand your fleet and, accordingly, increase your profit level.
You can determine the appropriate work format by analyzing your own capabilities, the characteristics of the region and the level of competitiveness.
What services can a taxi service provide to clients?
- passenger travel within the city;
- passenger trips outside the city;
- waiting for passengers. According to the regulations, a certain amount of waiting time is free (5-15 minutes). If the waiting time is exceeded, the service is paid by the client;
- transportation of animals;
- transportation of goods within the city and the nearest suburbs;
- courier services – that is, delivery of purchases, food, gifts;
- meeting or delivering clients to train stations and airports;
- “sober driver” service;
- conducting sightseeing tours of the city and the nearest suburbs, it is possible to create your own routes;
- transporting passengers with small children - in this case, a child seat is required;
- pre-order a taxi at a certain time. In this case, the car arrives in advance;
- consulting services from operators, calculation of time and cost of the order.
How to find drivers and motivate them
Since we are talking about a control room that provides information services, you need to attract drivers and distribute orders to them, receiving a percentage of each completed one. How to attract drivers? It's simple if you can give them an order and favorable working conditions:
- Convenient exit and end of shifts
- Quick calculations
- Convenience of taking and closing orders
- High earnings.
Market description and analysis
Analytics of this market segment for a taxi business plan with calculations is not an easy task, because it covers quite a lot of aspects. We will try to pay attention to the main points.
The first thing that is important to note is that this segment is characterized by high workload and a high level of competitiveness. According to official data for 2020, the market capacity was 110 billion rubles, and in 2020 it tripled and amounted to 339 billion rubles. In 2020, this figure reached 713 billion rubles. We see clear growth, which is expected in 2020. At the same time, the main direction of development lies in the Internet. According to experts, Internet orders will account for about 85% of all incoming applications. If you are opening your own taxi service, this factor needs to be taken into account.
The company must also cover the Internet space. Marketing policies should use network promotion tools. In addition, you will need to provide users with the ability to order taxis online.
This factor can be seen in the most popular services. In 2016, the Yandex.Taxi service was in greatest demand among clients. Today, this service successfully operates in more than 50 cities of Russia, and also covers the nearest CIS countries. The market shares of the main participants are distributed as follows:
- Yandex – 30%;
- Uber – 18%;
- Gett – 14%.
As you can see, all these services operate exclusively within the network space. Application usage statistics deserve special attention. In Moscow and the Moscow region, about 70% of all orders are carried out through them.
What conclusions can be drawn from the presented statistics? First of all, as mentioned above, it is necessary to give the client the opportunity to place an order in the most convenient way for him, that is, in financial and production terms there must be a position for developing his own application.
Is it possible to compete with such large market players as those mentioned above? The answer is yes. More than 15 million taxi rides are carried out every day. The high level of supply in the segment is due to the high level of demand. With proper management and a quality marketing plan, you can successfully run a business and make a profit.
Where to start organizing a taxi service
For an entrepreneur who decides to open his own taxi service, first of all, it is necessary to determine its future format. There may be two options here:
1) Do all the work yourself: create a fleet of vehicles, hire drivers, form a dispatch service. 2) Conclude agreements with third-party contractors, transferring some functions to them.
The first option is more suitable for entrepreneurs with substantial funds and the opportunity to work in the provinces: the regional market for taxi services, even in the largest cities, is still quite wild and unsaturated. Having created your own car fleet in the capital's saturated market, you can pay more attention to executive class services. Possessing a high-quality fleet of vehicles, polite and competent drivers, the taxi service will be able to enter into contracts with large corporations, transporting employees of these companies home, accompanying them to airports, etc. Even a small fleet of 3-4 cars will cost at least a million rubles, and only if the cars are purchased through credit programs or on lease.
Becoming an intermediary is much easier and cheaper. In this case, it is quite possible to keep within 100 thousand rubles. The entrepreneur needs to buy equipment that allows him to receive orders. Now there are many dispatch services that enter into contracts with taxi drivers who have the status of individual entrepreneurs. Dispatchers who have contracts with taxi drivers provide services similar to the Yandex.Taxi service. It should be taken into account that in the Moscow market the competition among control rooms is so great that becoming part of it is quite problematic. Dispatchers are in a kind of war with each other; they do not disdain dumping, luring drivers and other intrigues.
In both the first and second cases, the payback period for a business completely depends on the market situation. In Moscow, it is generally accepted that under successful circumstances, a driver can earn up to 100 thousand rubles in a month. Car parks enter into rental agreements with taxi drivers, renting out cars to them. Dispatching services take a commission from completed orders: on average, this is 15 percent.
Target audience: consumer analysis
For a full-fledged business plan for a taxi service with calculations, it is necessary to determine the portrait of a potential consumer of the service. As a rule, the companies' clients are consumers aged from 18 to 65 years with different levels of income. The most frequent taxi clients are people in the age group from 25 to 45 years.
It is important to understand that, depending on the concept of the company, the target audience to which the company’s work is directed may be:
- only women;
- people with a high level of income – business and premium taxis;
- people with income levels below average - economy class taxis.
It is important to understand that one taxi service can offer cars of different categories - both economy and luxury. This allows you to cover the market as widely as possible.
Let’s immediately determine which categories of citizens use taxi services most often:
- people who do not have their own transport;
- people who own a personal car but are unable to use it;
- people who are late somewhere and do not risk using public transport;
- people with small children;
- with heavy bags or other large cargo or luggage;
- clients who need transport at night;
- clients who are intoxicated.
Step-by-step plan for opening an economy taxi
The main stages of opening a taxi service involve performing the following sequential actions:
- Analysis of the market for similar services in the city, identifying the strengths and weaknesses of competitors
- Budget planning, searching for sources of project financing
- Company registration, branding
- Development of an advertising company
- Search for office employees (dispatchers, accountants, etc.)
- Purchase of office and car equipment
- Search for drivers, registration of each as an individual entrepreneur
- Launch of an advertising company and start of activities
Competitive advantages of a company providing passenger transportation services
It was already mentioned above that there is a high level of competition in the segment. In addition to large market participants, there are small local firms that also occupy a certain market share. How to join this flow and get your percentage of orders? It is necessary to work on the company's competitive advantages. This one could be:
- successful marketing policy;
- wide car park;
- the presence in the fleet of different categories of vehicles by class, capacity and capabilities;
- ordering a car for a specific time;
- the ability for the client to independently choose the appropriate car model;
- fully informing customers about the amount of the order and the location of the driver (this function can be implemented in the application);
- competent pricing policy of the company, a system of discounts for regular customers;
- availability of cars with child seats and spacious trunks;
- neat, polite employees;
- minimum delivery time for vehicles;
- Availability of a platform for orders via the Internet - an application and a website.
How can a small taxi company make money by taxi?
Due to the fact that creating your own dispatch service for a small company is currently not profitable, you can, having a fleet of cars, connect to any aggregator and carry out orders on its behalf.
The diagram looks like this. You purchase several cars, hire drivers and enter into an agreement with one or more taxi aggregators. They will advertise, provide a dispatch service and provide you with clients at the rates they approve. You will pay the aggregator for each client or for a certain period of cooperation with him. Aggregators work only with legal entities or individual entrepreneurs. As a rule, it is not profitable for a driver to open an individual entrepreneur to provide taxi transportation services using one car.
There are two main schemes for working with drivers.
First scheme
is based on the fact that you find a driver and agree with him on a certain plan, which he will rent daily.
Essentially, you are renting out a car. As a rule, to avoid vehicle downtime, two daily drivers work on one vehicle. The cost of renting a car that you provide a driver depends on the class of the car, its mileage and what fuel it runs on. Naturally, renting a car on gas costs a little more, since this is associated with a rather expensive re-equipment of the car, but the driver recoups the costs by reducing the cost of fuel. As a rule, the cost of such rental for a driver per day per day is about 1300 - 2000 rubles per day for the regions. The second scheme
is based on the fact that you provide a car and pay the driver a salary for the number of hours worked. In this case, you also connect the driver to your aggregator account, refuel the car, wash it and service it. According to the salary scheme in the regions, a driver earns from 1,500 to 2,500 rubles per day.
There is another scheme for working with a driver, when a taxi company attracts a driver with a car and takes a certain percentage of his revenue. Usually it is 4-6%. But such a scheme, probably due to the adoption of the law on self-employed people, will become disadvantageous for drivers. Since the law has already been adopted in the first reading, there is not long to wait and we will not consider this option. Many companies that worked on this principle are changing their business model.
It is impossible to determine which scheme, the first or the second, is more profitable for the taxi fleet. As in any business, financial results depend mainly not on the model of its organization, but on the quality of the business organization. Naturally, the salary model requires more attention to business, clearer control over the driver’s work, but often extends the life of the car.
Naturally, car maintenance and repairs in both described schemes are carried out at your expense and under your control. Aggregators carry out complete and strict quality control of orders. For any driver violations, he will be immediately fined or blocked. Aggregators often provide driver training.
Company production plan
At the initial stage, having decided on the format of the taxi service, you will need to purchase the necessary equipment:
- Cars and equipment for equipping a taxi fleet.
- Devices for communication with drivers and their control.
- Operator services and terminals.
- Coordination systems between customers, operators and drivers.
Despite the fact that all of the above sounds very impressive, in fact everything is not entirely true. Drivers must have phones with a special application installed, as well as navigation functions, a taximeter, and the ability to take orders. This is a much cheaper and more convenient solution than equipping a taxi fleet with specialized walkie-talkies. Using smartphones is more comfortable for drivers and also more reliable.
The vehicle park itself will also need to be equipped with specialized checkers, light boxes, etc. An excellent move would be to apply a film with the image of the brand and company contacts on cars - this will also become an effective advertising move. Please remember that the presence of this equipment is regulated by law.
Another important point is the location of the dispatch service. You will need to rent office space, which will be equipped with computers, telephones and the necessary software. We will return to the question of how to choose a suitable office below.
Investment plan
To learn how to create an investment section, read the article on the structure of the investment plan of a business plan.
Investment size
The amount of investment in the taxi dispatch service is 995 thousand rubles. The breakdown of costs is presented below (thousand rubles):
Naming of expenditures | Qty | Price | Sum |
Design project development | 1 | 70.00 | 70.00 |
Obtaining a license | 1 | 10.00 | 10.00 |
Installation of security and fire alarm systems | 1 | 20.00 | 20.00 |
Decoration of premises | 1 | 370.00 | 370.00 |
Purchase, assembly and installation of furniture | 1 | 100.00 | 100.00 |
including | |||
table | 3 | 10.00 | 30.00 |
chair | 3 | 6.00 | 18.00 |
sofa | 2 | 14.00 | 28.00 |
delivery and assembly | 1 | 24.00 | 24.00 |
Purchase of equipment | 1 | 150.00 | 150.00 |
Production of discount cards | 1 | 15.00 | 15.00 |
Banner installation | 1 | 50.00 | 50.00 |
Launch of the information site | 1 | 20.00 | 20.00 |
Phone application development | 1 | 190.00 | 190.00 |
Total | 995.00 |
The payment plan is presented in the table below (in thousand rubles):
Name | 1 month | 2 months |
Organizational expenses | 70 | 10 |
Premises expenses | 20 | 370 |
Expenses for furniture and equipment | 150 | 290 |
Marketing events | 20 | 65 |
TOTAL | 260 | 735 |
The work plan is presented in the table:
Personnel: how to select and hire drivers and operators
The main staff of the company will be dispatchers or operators and drivers. The hiring process is very important. Remember that the dispatcher is the voice of your company, and the driver is its face. Service should not only be prompt and high-quality, but also as polite as possible. It is the employees who form the image of the company .
The number of required personnel on staff is determined by the format and scale of the company. The requirements for dispatchers will be as follows:
- friendliness;
- politeness;
- communication skills;
- stress resistance;
- good memory;
- a pleasant voice;
- correct pronunciation;
- ability to work with a computer.
Experience as a taxi operator will be an advantage.
The requirements for drivers will be as follows:
- driving experience for at least three years;
- good health;
- good knowledge of the area;
- ability to work with logistics and competently build routes;
- communication skills;
- responsibility and courtesy.
Knowledge of foreign languages, as well as having a car that fully meets the requirements will be a plus.
According to the law, the requirements for a car are as follows:
- Passing technical inspection and diagnostics of the car every six months.
- Fully serviceable technical condition.
- Availability of permission to transport passengers.
- Availability of a taximeter.
- Marking the vehicle with distinctive symbols. This is a checker, a special flashlight and distinctive graphic signs.
Staff
This business plan provides for the company to recruit 12 dispatchers to service 20 taxi cars. This number of employees will ensure round-the-clock operation of the enterprise with three shifts. Recruitment of personnel is organized on a competitive basis. Basic requirements for candidates for employment:
- Communication skills.
- Excellent diction and speech culture.
- Consistency and correctness.
- Good memory.
- Ability to resolve conflict situations.
The professionalism of dispatchers is one of the most important factors in ensuring the successful implementation of this business idea.
Company office location
The location of the company's office is not so important - to reduce the cost of rent, you can give preference to a residential area of the city. The ability to attract clients will not depend on the location of the office.
Each operator must have a separate equipped workstation with his own desk, computer and telephone. Good workplace equipment, among other things, will help each employee feel comfortable, which will significantly reduce the level of staff turnover.
The dispatch service will operate around the clock, so it will be necessary to hire several shifts of operators. The process of providing services is carried out in two ways - by phone and through the application. Operators will work in both directions.
Purchase of equipment
If you can save money on renting or furnishing an office, the equipment must be of high quality. For the smooth operation of the taxi service you must:
- a computer with software (for each dispatcher);
- multi-channel telephone system, while the telephone number should be simple and easy to remember;
- a specialized program for automating the accounting of orders and settlements with drivers;
- taximeters;
- radio station;
- walkie-talkies for drivers.
On average, you need to spend from 600 thousand rubles to purchase equipment.
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Taxi control room work in the ECT program
Automation of taxi service operation using the EST software package
Organizational and legal aspects
To open a company providing passenger transportation services, you will need to register an LLC. This form of ownership is most preferable due to the need to obtain a license to operate, a large number of counterparties, as well as large investments for individual formats. OKVED code – 49.32 “Taxi activities”. You will also need to register the company with the Pension Fund.
Taxation system that is suitable for this type of business:
- UTII;
- simplified system;
- patent system.
In order to choose the best option, it is better to consult with a lawyer about the conditions applicable in your region.
You will also need to obtain a number of permits:
- License for taxi transportation.
- Completed forms with information about drivers and vehicles used.
- Information about additional equipment that is used.
The presented license is issued for 5 years. Please note that a separate license card must be completed for each vehicle.
Organizational plan
Opening a taxi dispatch office is not difficult. The entire process will take no more than 6 weeks. The first step towards the goal is legalization of the project and paperwork. Next, we have to find a premises, equip it, form a staff and attract drivers to cooperate.
Control room registration
The organizational form of an individual entrepreneur is suitable for a taxi dispatch service. The paperwork is completed at the Federal Tax Service at the place of registration. Scroll:
- passport;
- TIN code;
- application in form P21001;
- a receipt confirming payment of the state duty (800 rubles).
Attention! Those who want to switch to a simplified taxation system must fill out a special form on the application of the simplified tax system at the time of submitting documents, otherwise the individual entrepreneur will automatically be placed on the general regime.
Two rates of deductions under the simplified tax system are available:
- 6% of income – this is exactly what you should choose for a taxi dispatch service;
- 15% of the difference between income and expenses is convenient when the company has its own fleet of vehicles.
During registration, you need to select OKVED codes that regulate the activities of the control room:
- 82.20 “Activities of telephone call processing centers.” This group includes processing customer calls and redistributing them using computer telephony.
- 96.09 “Provision of other personal services not included in other groups.”
- 52.21.29 “Other auxiliary activities related to road transport.”
Search for office space
The premises where orders will be accepted will be rented. There are no special requirements for its location - it can be located in any part of the city, the main thing is that it is convenient for operators to get to work in the morning. The recommended control room area is 30–35 m2. Part of the space is used as the director’s office - 15 m2, the rest is used to accommodate employees. Important requirements are the presence of a bathroom, uninterrupted Internet, ventilation.
Office technical equipment
After concluding a lease agreement, the office will need to be equipped with everything necessary. You will need furniture and equipment:
- table – 2;
- chairs – 3;
- laptop – 1;
- telephone – 2;
- headphones for the operator – 2;
- microwave – 1;
- electric kettle – 1;
- router – 1;
- clothes hanger – 1;
- wardrobe – 1;
- cooler
In total, about 200,000 rubles will be spent on the purchase of equipment.
Software
The market offers a large selection of software for dispatch services, which allows you to maintain contact with drivers, is equipped with telephony and an SMS function for informing clients. The programs record conversations between customers and operators, identify incoming calls, automatically keep reports, and select a free driver. The manager has the opportunity to rent or buy software. The average cost ranges from 60–125 thousand rubles.
Software options for dispatch service:
- "Scat". The program allows you to service several settlements at once from one control room.
- "Taxi" A convenient program that provides communication between the operator, the client and the driver, keeping records of orders, calculations, etc. Suitable for both fleet owners and dispatch services.
- "EATING". A comprehensive product consisting of modules - for the driver, dispatcher, and client. There is a navigator to help carriers.
- "Taxi Master" Ideal software for small services at a competitive price. Distinctive features are a simple, intuitive interface, the ability to transfer orders to other taxi services when fully loaded.
- Infinity Taxi. The most popular program for taxi drivers, with rich functionality. It automatically detects the client's phone number and remembers his details. Orders are distributed without operator participation, and the system takes into account not only the location of the vehicle, but also the wishes of customers. For example, those who are going to travel with children are provided with a car equipped with a child car seat. Communication with the driver occurs through the Android application.
State formation
To ensure uninterrupted operation of the control room, 4 operators will be needed, who will replace each other on a 1/3 schedule. Requirements for candidates for the vacancy:
- a pleasant voice;
- attentive attitude to work;
- basic computer skills;
- age – 18–40 years.
Accounting is outsourced. The system administrator is involved from outside as necessary. The management of the company will be taken over by the business organizer. His competence lies in solving the following problems:
- personnel Management;
- search for partners;
- attracting drivers to cooperation and interacting with them;
- taxi advertising.
The company's main resource is taxi drivers. They are the ones who fulfill orders and bring in money, so it is important to focus all your efforts on finding drivers. Requirements for them:
- driving experience of at least 3 years;
- car age – no more than 10 years;
- availability of a license to transport passengers;
- Android smartphone;
- polite treatment of clients.
Choosing a provider
Since the control room operates via the Internet, it is very important to choose a reliable provider. Communication must be uninterrupted. You need to think in advance about what to do if access to the network is suddenly limited or the power goes out.
Marketing plan for promoting a taxi service
Due to the heavy congestion of the market, it is very important to pay special attention to the marketing strategy. To do this you will need:
- develop a website and application for further promotion of these sites;
- extensive advertising on the Internet, on social networks;
- large-scale outdoor advertising;
- posting advertisements around the city;
- advertising in the media and on television;
- cooperation with bars, restaurants, nightclubs;
- Carrying out promotions for regular customers, a flexible system of discounts.
In the first few months, the advertising campaign should be carried out on an especially large scale - this will help to gain a client base. At the initial stage, you will need to invest 200-300 thousand in marketing, subsequently this amount is reduced to approximately 50 thousand rubles. Only those advertising channels that demonstrate the greatest effectiveness remain.
First stage
In order to open your own taxi fleet from scratch, you should familiarize yourself with a certain set of actions that must be completed before starting the service. In order to carry out passenger transportation, it is necessary to carefully analyze the situation in this service market. The constant technological process over the past few years has greatly changed the work of such a service.
To make a profit from this enterprise, you should pay special attention to the well-coordinated work of the team. The dispatch service and drivers must be strong links in the chain, which are in constant interaction with each other . Only by taking this approach into account will the service provided be able to satisfy the passenger, and your service will be in demand.
An entrepreneur thinking about opening his own taxi fleet will find it useful to study the operation of services such as Yandex. Taxi, Uber and Skuterino. All of the above services allow you to receive an influx of clients in a short time after opening your own business. But in addition to the above services, there are methods for developing your own enterprise. The methods below will allow you to organize the work of a taxi fleet both within a small city and a metropolis.
Taxi financial business plan: income and expenses
To identify initial expenses, it is necessary to calculate the following items:
- registration and obtaining a license;
- purchasing equipment for a taxi fleet and office;
- expenses for advertising, website and application development.
Regular expenses will include rent, staff salaries, advertising and vehicle maintenance costs, and communication costs.
Depending on the taxi format, the initial investment can range from 300 thousand to several million. The average daily income from each car will be from 1 to 3 thousand rubles. According to expert analytics, this line of business has a very high level of profitability - up to 70%, and on average, enterprises pay for themselves after just six months of hard work.
Financial indicators of the project
The financial section of the business plan includes information about investments in the project, expenses for its maintenance and development, and expected income. Based on these figures, the payback period and business efficiency are determined.
Investments at the start
Costs for opening a taxi dispatch office:
- registration – 800;
- purchase of furniture and office equipment – 200,000;
- software – 100,000;
- advertising – 40,000;
- creation of a one-page website – 8,000.
Total: 348,800 rubles.
Current expenses
Monthly expenses include:
- premises rental – 20,000;
- operator salaries – 88,000;
- contributions to social insurance funds – 26,400;
- advertising – 10,000;
- outsourcing – 8,000;
- utility bills - 3,000.
Total: 155,400 rubles.
Company income and expected profit calculation
For each completed order, the driver gives the company 15% of the proceeds. Accordingly, the income of the control room directly depends on the number of incoming calls and the number of drivers reporting to work. A taxi driver fulfills about 8 orders a day with an average bill of 200 rubles. In 25 working days, the carrier will serve 200 passengers and earn 40,000 rubles, of which he will give 15% = 6,000 to the dispatch center.
It is not difficult to calculate the income of a company that simultaneously cooperates with 50 drivers: 50 x 6,000 = 300,000. Let’s determine the monthly profit by subtracting tax deductions and current expenses from this amount:
- 300,000 x 0.06 = 18,000 – tax 6% of income;
- 300,000 – 18,000 – 155,400 = 126,600 – profit for the month.
Attention! To attract as many drivers as possible to cooperate, you can reduce the commission percentage for orders to 10–12%.
A taxi dispatcher will pay for itself in 4–6 months if you actively promote the service on the market. When the number of incoming orders exceeds the company's capabilities, it is worth considering expanding the staff of operators and carriers.
Taxi dispatch service as a business is a worthwhile idea, as evidenced by economic indicators. The main criteria for the success of a developing company are competent management of an advertising campaign and providing drivers with comfortable working conditions.
Analysis of risks in the segment
Despite the fact that this investment project is planned to be very profitable and interesting, there are some risk factors. It could be:
- lack of funding at the initial stage;
- deterioration in the financial capabilities of the population due to the crisis, which will seriously reduce the demand for taxi services;
- an increase in regular payments due to an increase in the amount of rental or car maintenance.
The main problem that you may encounter one way or another lies in finances. Competent work with consumers, as well as the development of a regular client base, and a good marketing policy will help reduce risks.
Opening your own taxi service is a business with high levels of efficiency and profitability. The risks of the project are minimal, so you can safely consider opening this business.
Various formats of business development strategy
At the stage of developing a business plan, you should find answers to several questions that are of particular importance. First of all, you should carefully study various aspects of this area, as well as conduct a market analysis. Based on your financial capabilities, you need to calculate the amount of the initial investment in advance. Opening your own business to make a stable profit is quite difficult. In this case, the entrepreneur must be aware of the possible risks and be aware of the various methods of running a transport business.
A taxi as a business will become a source of permanent income only if a novice entrepreneur becomes familiar with various nuances from his own experience. At the stage of drawing up a business plan for a taxi fleet, you should obtain a license for taxi transportation and try to transport people yourself. This approach will allow you to become familiar with the various aspects and problems that taxi personnel face on a daily basis.
Today, a taxi has ceased to be a luxury, but has become a necessity.
If you have capital, you should organize the work of a dispatch service that will accept incoming applications. However, at the initial stages, this task can be entrusted to the drivers themselves. It is very important to approach the creation of a taxi fleet correctly.
When opening an enterprise, the organization must have at least five cars in its fleet.
According to statistics, in order to experience profit in the initial stages of developing your own taxi service, you should open a small taxi fleet. But it is important to note that such an enterprise requires considerable financial investments to purchase a fleet of vehicles and set up a dispatch service. Recruited employees must be trained in future job responsibilities in order to reduce the risk of possible downtime due to incorrect assignments.
How much can you earn by becoming the owner of an economy taxi service?
In total, our fleet will have an average of 30 vehicles in the first year. According to preliminary calculations, daily income from one car will average 1000 rubles. (already minus the percentage for the driver), per month - 22,000 rubles. The total revenue from 30 cars will be about 660,000 rubles.
The company’s net profit, after appropriate promotion of services (2 - 3 months), will be 257,400 rubles. per month. The profitability according to the plan is 70%. With such indicators, the return on investment in a taxi service occurs within 6–8 months of the company’s operation.
We recommend downloading a taxi business plan from our partners, with a quality guarantee.
This is a full-fledged, ready-made project that you will not find in the public domain. Contents of the business plan: 1. Confidentiality 2. Summary 3. Stages of project implementation 4. Characteristics of the object 5. Marketing plan 6. Technical and economic data of the equipment 7. Financial plan 8. Risk assessment 9. Financial and economic justification of investments 10. Conclusions
Financial plan
Let's move on to calculating the main indicators of the organization's performance. Fixed monthly expenses:
- Office rent and maintenance – 30,000 rubles.
- Salary of office staff (3 dispatchers, 1 accountant) – 80,000 rubles.
- Insurance deductions for the office. staff – 28,000 rub.
- Taxes for drivers (UTII) – 90,000 rubles.
- Insurance deductions for individual entrepreneurs (30 drivers) – 55,000 rubles.
- Advertising – 50,000 rub.
- Other expenses - 30,000 rubles.
Total – 363,000 rub.
Description of services
The price level for our services is planned to be set at the market average level. The price for the business plan will look like this:
- Trip around the city up to 1 km – 80 rub.
- Trip around the city up to 2 km – 90 rub.
- City trip up to 3 km – 100 rub.
- Trip over 3 km – 10 rub. for each additional kilometer.
- Waiting for the client is free up to 10 minutes.
- Waiting above the standard - 4 rubles. for every minute of downtime.
- Organizing transportation of an animal – 50 rubles.
We recommend downloading a taxi business plan from our partners, with a quality guarantee.